Meet Our Support Team

Diana Jamison
Controller and Human Resource Manager
Diana joined PPA in January of 2009 as a part-time accountant for the firm.  In December of 2015, she took on a new role as the company Controller and Human Resource Manager.  She has a Bachelor of Science degree in Accounting from Central Washington University and has worked in the accounting industry since 1985.

Diana and her husband Brian have lived in Fircrest since 1988 and have two adult children.  Diana and Brian are both fans of the Tacoma Rainiers and enjoy spending their evenings with friends and family at the ball park.

P: (253) 759-8354, ext. 130,  F: (253) 759-8417

Ramona Klipstas
Billing Specialist

Ramona joined the PPA team in the fall of 2007.  She processes billing, manages contracts, receivables and other cash operations.  During her free time, Ramona enjoys walking her dog, gardening and spending time with her family and friends.

P: (253) 759-8354, ext. 127,  F: (253) 759-8417  

Heather White
Senior Data Specialist/Production Lead

Heather joined the firm in September 2008 after seven years in the Banking and Finance industry as part of the Office Support Team.  In 2018, Heather was promoted to Production Lead and supervises a team of three staff members.  Outside of PPA, Heather is very involved with her local YMCA, raising her son and playing softball and soccer.  She also enjoys rooting for the Seahawks and Sounders.   

P: (253) 759-8354, ext. 110,  F: (253) 759-8417  

Shelley Bruzas
Records Specialist

Shelley joined PPA as part of the Legal Team in January, 2008, after spending nearly 20 years at the same law firm in downtown Tacoma bringing experience and knowledge with her.  She is currently the firm’s Legal Records Administrator and a member of the Support Staff Team.

Shelley is a longtime Tacoma resident and a graduate of Stadium High School. Outside of PPA she loves taking care of her home and enjoys entertaining family and friends with good food, drink and games.  For fun she loves gardening, DIY crafting, painting and supporting the Mariners, Seahawks and Sounders!                                             

P: (253) 759-8354, ext. 125,  F: (253) 759-8417  

Shanna Henninger
Data Specialist

Shanna joined PPA in the summer of 2013.  She works as a member of the Office Support Team and enjoys her role with the organization.  In addition to work, Shanna enjoys being with friends, watching football, camping, boating and spending quality time with her husband and three girls who always keep her busy!


P: (253) 759-8354, ext. 116,   F:  (253) 759-8417                                             E:


Emily George
Office Assistant
Emily joined PPA in the summer of 2017.  She works as a member of the Office Support Team and enjoys her role with the organization.  Spending nearly 15 years running a small office in Tacoma, Emily brings experience and knowledge with her.  Emily and her husband, Chris, live in University Place with their young, energetic boys.

P: (253) 759-8354, ext. 100,   F:  (253) 759-8417                                             E:
Hayley O'Dell
Office Assistant

Hayley joined PPA in the summer of 2017.  She has an Associate of Arts Degree from Olympic College and has been in the 401(k) and Retirement Plan Administration business since 2012. Hayley works as a member of the Office Support Team.

In her spare time, she enjoys eating peanut butter, collecting vinyl records, shooting Portra 400 film and jamming out to Led Zeppelin.

P: (253) 759-8354, ext. 101,  F: (253) 759-8417